Analytics

The Analytics page brings your whole partner program into one view called Analytics & ROI. It answers the questions leadership asks most: which partners drive the most value, how your certification program is progressing, how many partners are actively connected, which content resonates, how long enablement takes, and how much revenue your partners influence. Everything here is calculated live from your partners, certifications, deals, and marketing assets, so the numbers always reflect the current state of your program. Analytics is insight-only. You read and learn from it, and you can download a report, but you do not create, edit, or delete any records from this page.

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The time range selector

At the top right of the page is a time range dropdown. It offers four choices: The range you pick is recorded on the report you export, so a downloaded file always states the window it was generated for.

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The five key metrics

Across the top of the page sit five metric cards. Each shows one headline number with a small change indicator underneath comparing it to the previous period. The fifth card, Avg. Time to Cert, shows the average number of days it takes a partner to finish a certification, measured from when the certification was created to when it was completed. A falling number means partners are getting certified faster.

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The charts

Below the metric cards is a grid of six charts. Here is what each one shows and what you can learn from it.

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Revenue Influenced by Partner

This is a grouped bar chart with one pair of bars for each partner that has revenue. The blue bar is Pipeline Revenue (the total value of all deals tied to that partner) and the green bar is Won Revenue (the value of that partner’s Closed Won deals). Values are shown in thousands of dollars on the vertical axis, and the chart shows up to the first eight partners with revenue. Hover any bar to see a tooltip with the partner name, its pipeline figure, and its won figure. Use this chart to see who is filling your pipeline versus who is actually closing, and to spot partners with a big gap between the two.

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Certification Status Distribution

This is a pie chart that groups every certification by status. Each slice is color-coded: A legend below the chart names each status, and hovering a slice shows that status and its exact count. Use it to see at a glance whether your program is mostly finished, mostly waiting to start, or carrying expired certifications that need renewal.

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Partner Status

This smaller pie chart groups your partners by integration status: Connected (green), Pending (amber), Disconnected (red), and Error (dark red). It is the visual companion to the Active Partners metric card. Hover a slice for the count, and read it to understand how healthy your integrations are and how many partners still need connecting or attention.

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Top Downloaded Assets

This is a horizontal bar chart listing your five most-downloaded marketing assets, longest bar at the highest count. Each bar is labelled with the asset title (long titles are trimmed) and its length reflects the download count. Hover a bar for the exact number. Use it to see which content partners actually reach for, so you know what to promote and what to create more of.

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Avg. Time to Completion

This line chart plots the average number of days to complete a certification, month by month, for the most recent six months that have completions. The vertical axis is labelled Days and each point is that month’s average. A downward line means partners are completing certifications faster over time, while an upward line signals enablement is slowing down.

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Partner Performance Overview

This is a ranked table, not a graph, and it spans the full width at the bottom of the page. It lists your top eight partners by an overall performance score, numbered from one. For each partner you see: The table is sorted by the performance score, so your strongest partners sit at the top. Use it as a leaderboard to reward top performers and to see which partners might need more support.

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Exporting a report

Next to the time range selector is the Export Report button. Select it to download a CSV file summarizing everything on the page. The report includes the generation timestamp and time range, a summary of all the headline metrics (revenue influenced, active partners, cert completion rate, asset downloads, average time to cert, total partners, and total certifications), the certification status breakdown, the top ten downloaded assets, and a full partner list with each partner’s integration status and tier.

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Loading your data

Analytics loads automatically when you open the page. While it works, the metric cards and charts show placeholder shapes. Once your data arrives, the real numbers and charts fill in. If a chart looks empty, it usually means there is no matching data yet for that measure (for example, no completed certifications to average, or no partners with revenue).

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Who can do what

• Admin: can view every chart and metric and export the report.
• Manager: can view every chart and metric and export the report.
• Viewer: can view every chart and metric and export the report.

Everyone can open Analytics and download a report. The page never changes your underlying partners, deals, certifications, or assets, so it is always safe to explore.